Terms and Conditions

Effective Date: Tuesday 3rd June 2024

Welcome to Marketing Manager & Co (“we,” “our,” “us”). By accessing or using our services www.marketingmanagerand.co (the “Website”), you agree to these Terms and Conditions (“Terms”). Please read these Terms carefully.

1. Acceptance of Terms

Your use of our Website constitutes your agreement to follow and be bound by these Terms, which may be updated by us from time to time without prior notice. Any changes will be effective immediately upon posting to the Website, and your continued use of the Website constitutes acceptance of any revised Terms.

2. Pricing

Service Price (+ VAT)

Frog Time 5-Day Strategy Sprint (Pilot) £600

Frog Time 5-Day Strategy Sprint (Full) £795

Frog Time Done for You - blocks of 4 hours £260

Frog Time - All In - from £2,500 (POA)

Add-ons:

  • Marketing Manager Additional Hourly Rate £65/hour

  • Marketing Director Additional Hourly Rate £95/hour

  • Monthly performance tracking: £150/month

  • Slack support: £100/month

3. Indemnification

You agree to indemnify, defend, and hold harmless Marketing Manager & Co and its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, or expenses (including legal fees) arising out of or related to your use of the Website, any content you submit, your violation of these Terms, or your violation of any third-party rights.

4. Refund Policy

Frog Time:

  • Full refund if cancelled with 72+ hours’ notice

  • 50% refund with 24–72 hours’ notice

  • No refund within 24 hours or no-show

5-Day Strategy Sprint:

  • Full refund within 14 days if you decide it’s not the right fit (provided we haven’t delivered any major sessions or tools)

  • After 14 days or once key sessions have started, refunds won’t apply

All-in Projects:

  • You can cancel with 30 days’ notice

  • We’ll charge pro-rata for completed work

  • No refunds will be given for work already delivered

What Happens If There’s a Problem?

If something’s not working, talk to us first – just email hello@marketingmanagerco.com or your Marketing Manager. We’ll do our best to fix it within 10 working days.

5. Changes to the Terms

We reserve the right to modify these Terms at any time. Please refer to your signed copy of the Terms & Conditions for details of your specific agreement.

6. Contact Us

If you have any questions about these Terms, please contact us at:

Marketing Manager & Co
Email: hello@marketingmanagerand.co
Address: Trade Fair House, 2 West Ct, Enterprise Rd, Maidstone ME15 6JD